FDA Disclaimer
FDA WARNING
Thai Remedies does not sell or distribute any products that are in violation of the United States Controlled Substances Act (USA CDA). Our base products are all made for topical application and do not contain any CBD OR THC. The statements made regarding these products have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. The efficacy of these topical herbal products has not been confirmed by FDA-approved research.
Many herbal infusion products have not been approved or regulated by the Food and Drug Administration and Cosmetic Act. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor’s advice should be sought before using this and any herbal supplemental dietary product. Please consult your health care professional about potential interactions or other possible complications before using any herbal product and products that contain essential oils including , “Cannabinoid Products Infusion Wellness Products”. This product is not for use by or sale to persons under the age of 18. Void where prohibited by law. The Federal Food, Drug and Cosmetic Act requires this notice.
All information presented here is presented for educational purpose only and is not meant as a substitute for or alternative to information from health care practitioners and is not intended to substitute for advice given by a physician, pharmacist, or other licensed health-care professional. Nobody should not use this information as self-diagnosis or for treating a health problem or disease. Contact your health-care provider immediately if you suspect that you have a medical problem. Please consult your health care professional about potential interactions or other possible complications before using any of our products. Please consult your health care provider before making any healthcare decisions or for guidance about a specific medical condition. Clients are advised to conduct more researches regarding to and before using HERBAL INFUSED WELLNESS PRODUCTS. Do not use any HERBAL INFUSED WELLNESS PRODUCTS while driving or using heavy equipment. Do not exceed the suggested dose without consulting your healthcare professionals.
We are not responsible for any accuracy on the information we provided. While we work to ensure that product information is correct, and educate the public with the most updated information, we recommend that you do not solely rely on the information presented and that you always read labels, warnings, and directions before using or consuming herbal infused wellness products.
ADDITIONAL NOTATION FOR GENERAL PUBLIC:
- HERBAL INFUSED WELLNESS PRODUCTS are not intended to diagnose, treat, cure or prevent any disease. Individual result may vary. 2. As always, consult a health practitioner before using herbals. In the case of pregnancy, lactation, pre-existing medical conditions, or contradictions with other medications, please make sure to clear with a health practitioner before use. User assumes all risk when using products not approved by FDA.
3. Buyers are encouraged to conduct research before using any herbal products. They are responsible for their own health and assume all risks when using herbal products. Our company, partners and all its associates shall have no liability for any damages, loss, injury or liability whatsoever suffered as a result of your reliance on the information contained in this site. 4. Pricing and specials are subject to change. Please reach out to your Rep or Sales Manager with any questions regarding the product. Always perform “patch testing” for safety and precaution reasons. Please be aware that the products may contain essential oils and infused herbs, therefore if you have any allergies to such please do not use. Keep out of reach of children and discontinue if irritation or rash appears. 5. Cannabidiol (CBD) (derived 100% from Hemp) is a natural constituent of hemp oil. Products on this site contain a value of 0.3% or less THC (or no more than 0.3%). Hemp-derived CBD products (with less than 0.3 percent THC) are legal on the federal level but are still illegal under some state laws. Marijuana-derived CBD products are illegal on the federal level but are legal under some state laws. Products containing such a tiny amount of THC should not have an intoxicating effect however, always heck your state’s laws and those of anywhere you travel. Keep in mind that nonprescription herbal or CBD products are not FDA-approved.
ADDITIONAL INFORMATION FOR CONSUMERS:
Consumers using an OTC topical muscle and joint pain reliever who experience signs of skin injury where the product was applied, such as pain, swelling, or blistering of the skin, should stop using the product and seek medical attention immediately. Rare cases of serious burns have been reported to occur on the skin where over the counter (OTC) topical muscle and joint pain relievers were applied. These products contain the active ingredients menthol, methyl salicylate, or capsaicin. Of the burns that have been reported, the majority of second- and third-degree burns occurred with products containing menthol as the single active ingredient and products containing both menthol and methyl salicylate, at concentrations greater than 3% menthol and 10% methyl salicylate.
Few cases reported using a capsaicin-containing product. Some of the burns had serious complications requiring hospitalization. The skin injuries described were recently assessed by FDA. Existing Tentative Final Monograph does not at this time require labels of OTC topical muscle and joint pain relievers to carry a warning that use of the products could result in serious burns. If you experience pain, swelling, or blistering of the skin where an OTC topical muscle and joint pain reliever was applied, stop using the product and seek medical attention immediately. These products should not cause pain or skin damage. These products produce local warmth or coolness. When applying OTC topical muscle and joint pain relievers to the skin, do not bandage the area tightly and do not apply local heat (heating pads, lamps, hot water in bags or bottles) because doing so can increase the risk of serious burns. Do not apply OTC topical muscle and joint pain relievers to wounds or damaged, broken, or irritated skin. Also do not allow contact with eyes and mucous membranes (such as the skin inside your nose, mouth, or genitals). Talk to a health care professional if you have any questions or concerns about using OTC topical muscle and joint pain relievers. Report side effects from the use of OTC topical muscle and joint pain relievers to the FDA MedWatch program, using the information in the “Contact FDA” box at the bottom of the page.
Other Disclosures
OTHER DISCLOSURES
ALLERGEN WARNING
This product may contain tree nuts. The FDA classifies Shea Nut Butter and Coconut Oil as tree nuts.
CAPSAICIN WARNING
Capsaicin is a remarkable health-promoting substance. But since burning and irritation are common side effects, it may be wise to start using it slowly and build up a tolerance for larger quantities. Capsaicin can cause a burning sensation wherever it is applied. If you have significant discomfort or skin redness, wash the treated skin area with soap and cool water. Get medical attention right away if you have severe burning, pain, swelling, or blistering of the skin where you applied Capsaicin Products. Burning and pain can be relieved by cooling from ice, cold water, cold surfaces, or air from wind or a fan. In severe cases, please immediately contact your physician; eye burn might be treated with topical ophthalmic anesthetics. Mucous membrane burn might be treated with lidocaine gel, and capsaicin-induced asthma might be treated with nebulized bronchodilators, oral antihistamines, or corticosteroids.
MENTHOL ACTIVE INGREDIENT WARMING
Pure and natural menthol crystals are derived from steam distilled peppermint oil. Menthol’s refreshing aroma and cooling action. There are reports of people being sensitive to menthol and having skin reactions to even small amounts. Products that contain menthol are flammable. Pain-relieving products applied to the skin that contain a cooling agent like menthol as an active ingredient can help relieve muscle and joint aches, but in rare cases, can have negative side effects. Use with caution. If a high-percentage menthol product is applied to the skin, irritation and even chemical burns have been reported. Serious side effects include seizures, coma, and death.
Menthol can cause eye and skin irritation. Not for internal use. Do not use on open cuts or wounds. Not for use if pregnant or nursing. Keep out of the reach of children. Avoid use around face, eyes, and other mucosal membranes because it will burn. Take extra care to wash hands thoroughly after use or use gloves when applying products contain menthol active ingredient. Depending on the dose and form, menthol can be used to relieve coughs; help control plaque or kill bacteria that can contribute to the development of gingivitis; relieve oral discomfort associated with canker sores, injury of the mouth and gums, sore throat, fever blisters, or cold sores; relieve minor aches and pains of muscles and joints; and relieve irritated lips and skin. When taken orally or used topically in or around the mouth, menthol can be the only ingredient in topical cough suppressant medicines (such as lozenges or sprays) or it can be combined with other ingredients in oral multi-symptom cough and cold medicines, anti-gingivitis and anti-plaque products, or oral discomfort products. Products used externally for topical pain relief may contain either menthol alone or menthol in combination with other active ingredients. Menthol can also be combined with other active ingredients in cough suppressant medicines (such as chest rubs and steam vaporizers) and skin protectants. Although rare, get emergency medical help if you have signs of an allergic reaction from oral or topical application of menthol: hives, difficulty breathing, or swelling of your face, lips, tongue, or throat.
DMSO WARMING
DMSO is easily absorbed by the skin. It is sometimes used to increase the body’s absorption of other medications and intensifying the effects. DMSO is available without a prescription most often in gel or cream form. It can be purchased in health food stores, by mail order, and on the Internet. DMSO is used topically to decrease pain and speed the healing of wounds, burns, and muscle and skeletal injuries. DMSO is also used topically to treat painful conditions such as headache, inflammation, osteoarthritis, rheumatoid arthritis, and severe facial pain called tic douloureux. It is used topically for eye conditions including cataracts, glaucoma, and problems with the retina; for foot conditions including bunions, calluses, and fungus on toenails; and for skin conditions including keloid scars and scleroderma. When applied topically, DMSO is quickly absorbed into the deeper tissues. When mixed with other substances, DMSO can also enhance the absorption of that substance. In addition to being a spectacular carrier, it also has anti-inflammatory characteristics that can help relieve joint and muscle pain, but also have the ability to dissolve any impurity into the deepest lay of skin and blood stream. Therefore, always use DMSO infusion products with caution and keep you are your skin/ apply area clean.
Test Patches: Temporary skin irritation is normal with products content DMSO, so before the first use, apply it to a small area on your forearm to test your skin sensitivity so you know what to expect. Your skin may tingle after topically applying DMSO. In some instances, people have reported experiencing a slight smell and/or taste of garlic after applying DMSO topically. To reduce skin irritation, allow the DMSO to be absorbed for a few minutes (5-20 depending on your sensitivity) and then wipe off any excess. If irritation persists, rinse with cool water and discontinue to use immediately. Contact your physician if irritation persists.
Warning: Pregnant women, breastfeeding women, & diabetic patients should not use DMSO unless under the advice of their physician. Discuss the use of DMSO with your family physician. However, do not be surprised if your physician has not heard of DMSO. You may have to educate them regarding DMSO. Some side effects of taking DMSO by mouth or applying it to the skin may include skin reactions, burning sensation, dry skin, headache, dizziness, drowsiness, nausea, vomiting, diarrhea, constipation, breathing problems, vision problems, blood problems, and allergic reactions. DMSO also causes a garlic-like taste, and breath and body odor.
ESSENTIAL OIL DISCLAIMER
For centuries, people have used the plants that grew around them for aromatherapy and to treat wounds and help speed healing. Beside bringing wonderful aromas into our world, plant based-healing essential oils, body butters, liniments and salves can be an effective treatment for chronic pain conditions like strains, sprains, bruises, rheumatoid arthritis, office syndromes, high athletic performances t or from daily strenuous activities. However, you should not ignore traditional treatment methods prescribed by your physicians. If you choose to use natural remedies to compliment your healing process, application of natural remedies of healing essential oils, body butters, liniments and salves should be used alongside your medication at the advisement of your doctor. Using raw essential oils on your skin can also cause irritation and potentially harmful side effects. Before using any oils, test the diluted oil on a small area of your skin, like the inside of your wrist. Discuss any new treatment with your doctor before use. You are responsible for your use of THAI REMEDIES Services and products purchased. All-natural supplements should be used under supervised care of a licensed physician. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug and Cosmetic Act requires this notice.
CONSUMER ADVISORY
Any product contains Cannabidiol (CBD) is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition, use prescription medications, or have concern about potential interactions or other possible complications before using any herbal product. A doctor’s advice should be sought before using any hemp products. A Doctor’s advice should be sought before using this and any herbal supplemental dietary product.
Hemp containing no more than 0.3% THC is legal in the US, but we do not take any responsibility regarding legality in specific countries and do not provide legal advice. All information presented here is presented for educational purpose only and is not meant as a substitute for or alternative to information from health care practitioners and is not intended to substitute for advice given by a physician, pharmacist, or other licensed health-care professional. Nobody should not use this information as self-diagnosis or for treating a health problem or disease. Contact your health-care provider immediately if you suspect that you have a medical problem.
Leaving our website disclaimer: If we have a research link a website link where we sell our products, or have product information, the exit disclaimer indicates that when you click OK you will leave Thai Remedies website and visit an external link. Links to any informational websites are provided solely to serve our users. External links provide additional information that may be useful or interesting, but has no affiliation to the product promotions, sell or distribution of Thai Remedies’ products. The links do not constitute an endorsement of these organizations by Thai Remedies and none should be interfered. For more information, please visit our Terms & Conditions and Terms of User Agreement governing your use of this website. All trademarks and copyrights are property of their respective owners and not affiliated with nor do they endorse this product. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void where prohibited by law.
Shipping & Return Policy
Shipping and merchant processing
Customer will be responsible for shipping cost. If products are purchased with us, within the United States with exception of Alaska and Hawaii, as soon as we have received your payment in full, your orders will be processed. We mail all of our products via “Priority Mail”, under normal delivery condition, for small volume of order; you shall receive your order within 3-7 business days. However, depending on your physical address and geography, merchant shipment time can extend out to be between 2-30 business days. If you pay with personal check, certified check, cashier check, or money order, please allow 7-14 business days for the funds to clear.
Shipping Cost
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Order cancellations are accepted without penalty on the same day orders have been made. Please immediately call: (949) 278-2622 to cancel your order via phone before 8 PM EMT. If you have specific instruction on your deliver/and order placement, please call us to place your orders.
Shipping and merchant processing of Alaska, Hawaii and other international: Please contact our headquarters for a custom shipping quote. Please email your physical address to: thairemedies.hqwc@gmail.com
Returns(If applicable)
We offer returns only on Unopened and Unused items within 5 business days of order arrival time for all products. You can make returns or exchanges by contacting us via by email to thairemedies.hqwc@gmail.com
Refunds(If applicable)
Once your return is received and inspected, we will contact you by phone or via email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed with a 20% return fee with shipping non-refundable, and a credit will automatically be applied to original method of payment, within a certain amount of days. If refund was rejected order will be reshipped back to you
Exchanges(If applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to tharemedies.hqwc@gmail.com
and send your item to address listed below:
Thai Remedies
1439 W. Chapman Avenue #19,
Orange, CA 92868
Damages (If applicable)
Damage items must be reported within 7 days to receive a refund or replacement. 100% Money back guarantee for defective items.
Clearance
All items are final sale only and do not apply to this return policy or exchange policy unless they are damaged/defected.
Wholesale & Custom Order
Please note, we do not accept refunds on all wholesale orders and all custom orders.
TERMS & CONDITIONS
Welcome to THE THAI REMEDIES website (the “Site”). These Terms of Service are a contract between you and THAI REMEDIES, (“the Company,” “we,” “our,” and “us”) (the “Agreement”). The Agreement governs your purchase and use of the Site, as well as any services provided to you by us. PLEASE READ THIS AGREEMENT, INCLUDING THE MANDATORY ARBITRATION PROVISION INCLUDED BELOW, CAREFULLY BEFORE PROCEEDING.
PROP 65 CANCER AND REPRODUCTIVE HEALTH WARNING: The California Safe Drinking Water and Toxic Enforcement Act of 1986, commonly referred to as “Proposition 65,” requires entities doing business in California to provide warnings to consumers about significant exposures to chemicals that have been identified by the state to cause cancer, birth defects or reproductive harm. In 2016, the California Office of Environmental Health Hazard Assessment (OEHHA) promulgated new consumer warning regulations that take effect on Aug. 30, 2018 (27 Cal. Code Reg. Section 25600 et seq.).There are many naturally occurring chemical components of Essential Oils and other raw ingredients that are sold on this site including fragrance oils that are made with essential oils that fall under the “proposition 65” mandate. For this reason, we have provided a list of products below that are included on this list. You can also follow the link to the prop 65 site or do a web search for prop 65 list to see the complete list to get the most up to date information. You assent to the Agreement when you make a purchase by checking the box that provides “I accept the Terms and conditions”, including the arbitration provision contained therein prior to your purchase. In addition, when you use any of the services (e.g., Customer Reviews) provided by the Site, you assent to the rules, guidelines, policies, terms, and conditions applicable to such service, and they are incorporated into this Agreement by this reference. We reserve the right to change this Site at any time. We also reserve the right to change this Agreement for future orders at any time.
USE OF SITE: You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. Subject to the terms of this Agreement, we hereby grant you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for products sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by us in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you. Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by us in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by us in advance. We reserve the right to refuse service, terminate accounts, and/or cancel orders at our discretion, including, without limitation, if we believe that customer conduct violates applicable law or is harmful to our interests. You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties. Content provided on this site is solely for informational purposes. It is your sole responsibility to consult a licensed physician or qualified health care professional for advice, diagnosis, and/or treatment of any health-related condition. Submissions or opinions expressed on this Site are that of the individual expressing such Submission or opinion and do not reflect our opinions. Product representations expressed on this Site are that of the vendor and are not made by us. We may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the terms of this Agreement, and we have no obligation to investigate the authorization or source of any such access or use of the Site.
YOU WILL BE SOLELY RESPONSIBLE FOR ALL ACCESS TO AND USE OF THIS SITE BY ANYONE USING THE PASSWORD AND IDENTIFICATION ORIGINALLY ASSIGNED TO YOU WHETHER OR NOT SUCH ACCESS TO AND USE OF THIS SITE IS ACTUALLY AUTHORIZED BY YOU, INCLUDING WITHOUT LIMITATION, ALL COMMUNICATIONS AND TRANSMISSIONS AND ALL OBLIGATIONS (INCLUDING WITHOUT LIMITATION FINANCIAL OBLIGATIONS) INCURRED THROUGH SUCH ACCESS OR USE. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify us of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security.
FLAMMABILITY / COMBUSTIBILITY WARNING: Clothes stained with oils or other ingredients purchased on this site may be flammable and washing may not remove all residues. The CPSC recommends washing clothing, rags or other material saturated with any substance found on this site more than once and then hanging to dry to avoid spontaneous combustion in a dryer. Thai Remedies is not responsible for fires caused by use of our products!
REVIEWS AND COMMENTS: Except as otherwise provided elsewhere in this Agreement or on the Site, anything that you submit or post to the Site and/or provide us, including without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, “Submissions”) is and will be treated as nonconfidential and nonproprietary, and we shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments and other Content that you post on this Site and that use of your reviews, comments, or other Content by us will not infringe upon or violate the rights of any third party. You shall not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions or Content. We may, but shall not be obligated to, remove or edit any Submissions (including comments or reviews) for any reason.
INTELLECTUAL PROPERTY: THAI REMEDIES is a trademark and patented PENDING company in California, USA. All text, graphics, button icons, images, audio clips, and software (collectively, “Content”), belongs exclusively to THAI REMEDIES or its affiliates. The collection, arrangement, and assembly of all Content on this Site (the “Compilation”) belongs exclusively to THAI REMEDIES or its affiliates. All software used on this Site (the “Software”) is the property of THAI REMEDIES its affiliates or its Software suppliers. The Content, the Compilation and the Software are all protected by U.S. and international copyright laws. The use of any of our trademarks or service marks without our express written consent is strictly prohibited. You may not use our trademarks or service marks in connection with any product or service in any way that is likely to cause confusion. You may not use our trademarks or service marks in any manner that disparages or discredits us. You may not use any of our trademarks or service marks in meta tags without prior explicit consent.
PRIVACY POLICY: Please review our Privacy Policy to understand our practices. While our Privacy Policy includes information about how we may use your personal information and about our data security, we make no express or implied promise regarding the security used by the Site or that your information will not be accessed in an unauthorized manner despite the security we provide.
TERMINATION AND EFFECT OF TERMINATION: In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.
INTERNATIONAL ACCESS: This Site may be accessed from countries other than the United States. This Site may contain products or references to products that are not available outside of the United States. Any such references do not imply that such products will be made available outside the United States. If you access and use this Site outside the United States, you are responsible for complying with your local laws and regulations.
TYPOGRAPHICAL ERRORS: In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your payment card charged. If your payment card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your payment card account in the amount of the charge.
LINKS: This Site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such site.
COPYRIGHT COMPLAINTS: If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us.
APPLICABLE LAW: This Site is created and controlled by us in the State of California, USA. As such, the laws of the State of California will govern any and all claims related to or arising out of your use of the Site or these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws.
MANDATORY ARBITRATION
READ THIS ARBITRATION PROVISION CAREFULLY: This Section impacts how legal claims arising under this Agreement are resolved. Under the terms of this provision (the
“Arbitration Provision”), and except as set forth below, Claims (as defined below) will be resolved by individual (and not class-wide) binding arbitration in accordance with this provision if you or we elect it. If a Claim is arbitrated, neither you nor we will have the right to: (1) have a court or a jury decide the Claim; (2) engage in information-gathering (discovery) to the same extent as in court; (3) participate in a class action, private attorney general or other representative action in court or in arbitration; or (4) join or consolidate a Claim with those of any other person.
Definitions
The terms “Company,” “we,” “us” and “our,” solely as used in this Arbitration Provision and in addition to the meaning set forth above, also refer to our employees, officers, directors, parents, controlling persons, subsidiaries, affiliates, predecessors, acquired entities, successors and assigns. “Claim” means any demand, cause of action, complaint, claim, asserted right, or request for monetary or equitable relief, whether past, present or future, and based upon any legal theory, including contract, tort, consumer protection law, fraud, statute, regulation, ordinance, or common law, which arises out of or relates to this Agreement or your purchasing of products from the Site, whether related to the product(s)’ quality, representations about the product(s), information you entered into the Site, or otherwise. The term Claim is intended to be interpreted as broadly as permitted under applicable law.
Agreement to Arbitrate Claims: Except if you opt out as provided below, both you and the Company may elect to arbitrate any Claim. This means that by agreeing to this Agreement, you waive your right to sue us in Court, except if you opt out as provided below.
Electing Arbitration: If you or we elect to arbitrate a Claim, the party electing arbitration must notify the other party in writing (the “Notice”). Your Notice to us shall be sent to THAI REMEDIES, LLC (“Notice Address”) at 1439 W. Chapman Avenue #19, Orange, CA 92868. Our Notice to you shall be sent to the most recent address for you in our files, or to the email address we have on file for you. If you purchased the products for resale, any arbitration will take place in Orange County, CA, unless you and the Company agree otherwise. If you purchased the products as a consumer (i.e., as an end-user of the products), any arbitration will take place in any venue in which a federal court would have jurisdiction over your Claims, unless you and the Company agree otherwise. If a party files a lawsuit in court asserting a Claim and the other party elects arbitration, such Notice may be asserted in papers filed in the lawsuit (for example, a motion by the defendant to compel arbitration of Claims asserted by the plaintiff in a lawsuit filed in court). After arbitration is compelled by a court, either party may commence the arbitration proceeding in accordance with the rules and procedures of the arbitration administrator specified in this section.
Arbitration Costs: We will pay the filing, administrative and/or arbitrator’s fees (“Arbitration Fees”) that we are required to pay pursuant to the arbitrator’s rules or the law. In addition, with respect to Arbitration Fees that you are required to pay under the arbitrator’s rules in connection with an individual arbitration you have commenced against us or that is compelled by a court, we will pay, or reimburse you for your payment of, any Arbitration Fees that exceed the filing fee for the federal court located in the venue in which the arbitration will take place if (a) you did not purchase the products for resale (i.e., bought them as the consumer end user), and (b) the amount of your Claim does not exceed $75,000. For us to pay these fees or reimburse you for your payment of these fees, you must notify us in writing of your request for reimbursement at the Notice Address. If this reimbursement provision applies, and you have already paid a filing fee to file a case in state or federal court, you will not be required to pay that amount again if the court compels arbitration.
What Law the Arbitrator Will Apply: The arbitrator will not be bound by judicial rules of procedure and evidence that would apply in a court, or by state or local laws that relate to arbitration proceedings. The arbitrator will, however, apply the same statutes of limitation and privileges that a court would apply if the matter were pending in court. In determining liability or awarding damages or other relief, the arbitrator will follow the applicable substantive law, consistent with the Federal Arbitration Act (FAA), that would apply if the matter had been brought in court. The law of the State of California applies to this Agreement, and will be applied by the arbitrator, as set forth above in the Choice of Law section above.
The Arbitrator’s Decision and Award: At the timely request of either party, the arbitrator shall provide a brief written explanation of the grounds for the decision. The arbitrator may award any damages or other relief or remedies that would apply under applicable law to an individual action brought in court.
Effect of Arbitration Award; Appeal: The arbitrator’s award shall be final and binding on all parties, except for any right of appeal provided by the Federal Arbitration Act.
Federal Arbitration Act: This Agreement evidences a transaction in interstate commerce, and thus the Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Provision.
CLASS ACTION WAIVER: If either you or the Company elect to arbitrate a Claim, neither you nor the Company will have the right: (a) to participate in a class action, private attorney general action or other representative action in court or in arbitration, either as a class representative or class member; or (b) to join or consolidate Claims with claims of any other persons. No arbitrator shall have authority to conduct any arbitration in violation of this provision or to issue any relief that applies to any person or entity other than you and/or us individually. The parties acknowledge that the Class Action Waiver is material and essential to the arbitration of any Claims and is non-severable from this Arbitration Provision. If the Class Action Waiver is voided, found unenforceable, or limited with respect to any Claim for which you seek class-wide relief, then the parties’ Arbitration Provision (except for this sentence) shall be null and void with respect to such Claim, subject to the right to appeal the limitation or invalidation of the Class Action Waiver. The Arbitration Provision, however, shall remain valid with respect to all other Claims. The parties acknowledge and agree that under no circumstances will a class action be arbitrated.
Conflicts; Severability; Survival: This Arbitration Provision is intended to be broadly interpreted. In the event of a conflict between the provisions of this Arbitration Provision and the AAA or JAMS rules, or any other terms of the Agreement, the provisions of this Arbitration Provision shall control. If any part of this Arbitration Provision is deemed or found to be unenforceable for any reason, the remainder shall be enforceable, except as provided by the Class Action Waiver. This Arbitration Provision shall survive the termination of any relationship between us, including the termination of the Agreement.
Right To Opt Out of This Arbitration Provision: This Arbitration Provision will apply to you and the Company and to all Claims as of the date you become bound under this Agreement, unless you opt out by providing proper and timely notice. To opt out, you must send us a written notice including your name, the purchase order number of the purchase that this Agreement governs, and a statement that you do not wish to be governed by the Arbitration Provision in this Agreement (the “Opt Out Notice”). To be effective, your written Opt Out Notice must be (1) sent to us by first class mail at 1439 W. Chapman Avenue #19, Orange, CA 92868; (2) include the information set forth above; and 3) be signed by you. We must receive your Opt Out Notice within forty-five (45) days after the date of the purchase that this Agreement governs. Your decision to opt out will not affect any other provision of this Agreement.
LIMITATION OF CLAIMS: You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to or connected with the use of the Site or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever banned. This provision only applies if you purchased products from the Site for resale to others (that is, it does not apply to consumer transactions).
SEVERABILITY: If any these provisions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed several and shall not affect the validity and enforceability of any remaining provision.
OUR ADDRESS: Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Site to: THAI REMEDIES 1439 W. Chapman Avenue #19, Orange, CA 92868
PRIVACY POLICY
This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy. We are not responsible for the content or privacy practices on any web site not operated by THAI REMEDIES to which the Site links or that links to the Site.
INFORMATION COLLECTION AND USE: Information Collection. We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide an efficient, and customized experience. For example, we use your personal information to:
– Help make the Site easier for you to use.
– Help you quickly find information and products.
– Help us create unique content relevant to you.
– Alert you to new products we offer.
– Registration and Ordering. Before using certain parts of any Site or ordering products, you must complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address, phone number, email address, and credit card number. In addition, we may also ask you for your country of residence and/or your organization’s country of operation, so we can comply with applicable laws and regulations, and for your gender. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and the Sites, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.
– Cookies and Other Technology. Like many sites, the Site employs cookies and web beacons (also known as clear GIF technology or “action tags”) to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage.
– Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from web sites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of the Site. We have to use cookies to enable you to select products, place them in an online shopping cart, and to purchase those products. If you do this, we keep a record of your browsing activity and purchase. THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO GATHER A USER’S CONFIDENTIAL INFORMATION. Our cookies are not “spyware.”
– Web beacons assist in delivering cookies and help us determine whether a web page on the Site has been viewed and, if so, how many times. For example, any electronic image on the Site, such as an ad banner, can function as a web beacon.
– We may use third-party advertising companies to help tailor site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.
– Log Files. As is true of most web sites, the Site server automatically recognizes the Internet URL from which you access the Site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)
INFORMATION USE AND DISCLOSURE:
– Internal Use. We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve the Sites’ content and layout, to improve outreach and for our own marketing efforts, and to determine general marketplace information about visitors to the site.
– Communications with You: We will use your personal information to communicate with you about the Site and your orders and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.)
DATA SECURITY:
– The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information.
– While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
UPDATES TO THIS POLICY:
– If we change or update this Privacy Policy, we will post changes and updates on the Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated.
PRODUCT LIABILITY INSURANCE
All Vendors are responsible to carry their own product liability insurance.
Product liability Insurance is a policy that protects product manufacturers, distributors, importers and product retailers from financial loss due to bodily injury or property damage as a result of a product manufacturing defect or claim. Product liability coverage may be obtained as either part of an existing General Liability policy or on a stand-alone basis.
Many businesses purchase this type of coverage to provide a funding source for legal defense expenses and payment of settlement or adverse jury-verdict costs. Another reason to purchase this type of policy is to satisfy the contractual requirements of a downstream purchaser, such as a retailer.
MEDICAL DISCLAIMER
However, we must make this disclaimer:
The content and information provided on this website, and related blog, videos, pamphlets or other materials (collectively referred to as “Our Site”) are provided by The THAI REMEDIES are for educational purposes only. Our creams, salves, lotions, soaps, shampoos and other products are meant for you and your skin to enjoy. The information provided has been collected from various sources to inform you about the possible benefits of herbs, essential oils, and other natural ingredients. The information regarding folklore or health-related benefits of certain ingredients and all reading materials are for educational purposes only. While many of the herbs, essential oils and other natural ingredients in our handmade soaps are believed to have healing properties, the information should never be used to self-medicate or treat any form of physical or mental disease or health problem. We do not recommend the use of these products as a substitute for medical care.
The statements regarding health-related benefits of certain ingredients have not been evaluated by the Food and Drug Administration and are in no way intended and should not be construed as medical advice to diagnose, treat, cure, or prevent any disease or health condition. Never disregard professional medical advice or delay in seeking medical advice because of something you have read on “Our Site.” The information provided is never meant to substitute the advice provided by your personal physician or other medical professionals. Do not use the information found on this website to self-diagnose any medical conditions or treat any health problems or diseases. The information provided is not intended to prescribe or be taken as medical advice. If you have or suspect that you have a medical condition, please contact your health care provider immediately.
Please always consult your doctor or qualified health professional should you have any concerns and always consult with your doctor before changing any medications or healing practices. If you are allergic or sensitive to any of the ingredients in our products, they may cause skin irritation. Even natural ingredients may cause sensitivities. Every person is different, and we cannot guarantee you will not get a reaction or irritation.
Always as doctor before use if you:
- Have deep or puncture wounds, deep cuts, or serious burns
- Are pregnant or breast feeding
- Have concern regarding potential interactions with any of our products
- Have concern regarding possible complications between any of our products and your current medical conditions and healths.
People with severe allergies–please note: If you have severe anaphylactic-type reactions to ANY of the ingredients in ANY of our products, please do not buy our products. We have dedicated soap rooms and product rooms that are kept meticulously clean, but we cannot guarantee against possible cross-contamination of individual ingredients.
THAI REMEDIES is not responsible for any individual reaction to any particular ingredient. Each product description on our website includes a complete list of ingredients. People with sensitivities to any listed ingredient should not use the product. In case you are in doubt or have sensitive skin, always try an allergy patch test and if at any time irritation occurs, discontinue use of the product.
All product reviews reflect the personal views of our customers and do not imply or represent any claims by Thai Remedies. Individual results may vary. This notice is required by the Federal Food, Drug and Cosmetic Act. By visiting Our Site, you acknowledge, understand and agree to the THAI REMEDIES Site Terms of Usห and regulations.
